Custom Epicor Customer Portal
Kinetic • v10 ERP • v9 ERP • Vantage
Give Your customers secure access to Live Epicor data
The success of your business depends on customers — happy customers.
Customers are more demanding than ever. They want better products, faster turn around, and access to information at any moment. They are looking to you to have their problems solved quickly and efficiently.
What if you could give your customers the information they need and the ability to access it in real-time? What if you could save organizational resources, reduce support costs, and increase customer satisfaction?
The Solution: An Epicor Customer Portal
Customer portals are the best way to give demanding customers the tools that they need. Our custom Epicor Kinetic customer portals can provide access to invoice, shipment, inventory, and order data — using live Epicor data and accessible in a secure environment.
We have extend the customer experience even farther by adding complex product configurators and e-commerce integrations into portals, which really begin to put the power of self-service into the hands of your customers.
Let’s Chat about your Custom Portal Project!
What Epicor Data could You Share with Customers?
View Open Orders & History
Give your customers the ability to do self-service research — view their open and past order history. Allow them to drill down into the details and even see line items.
Track Orders & Shipments
Cut back on customer service requests — we can allow your customers to look-up shipment records and even track their order based on live data from Epicor.
View Parts & Inventory
Allow your customers to look-up details about your parts catalog, right from Epicor. Imagine giving them personalized, customer-specific parts and inventory.
Research Invoices
Give customers access to look up their open and paid invoice history through your web portal. You could allow them to drill down into the sales orders that are associated with their invoices.
Advanced Customer Portal Capabilities
Here are some ideas to go beyond the basics and amplify the value of your portal!
Product Configurators
Help your customers to visualize your products better. We can integrate Epicor ERP with DriveWorks to provide fantastic product configurator experiences.
Magento E-Commerce
We can integrate one of the most powerful e-commerce engines, Magento, with your Epicor ERP — synchronize orders, customers, and products!